Email updates

Keep up to date with the latest news and content from Trials and BioMed Central.

Open Access Open Badges Review

Implementing a centralised pharmacovigilance service in a non-commercial setting in the United Kingdom

Eleanor M Dinnett1*, Sharon Kean1, Elizabeth P Tolmie2, Elizabeth S Ronald3 and Allan Gaw4

Author Affiliations

1 Glasgow Clinical Trials Unit, Robertson Centre for Biostatistics, Boyd Orr Building, Glasgow G12 8QQ, UK

2 College of Medical, Veterinary and Life Sciences, University of Glasgow, Glasgow, UK

3 Scottish Stroke Research Network, Walton Building, Glasgow Royal Infirmary, Glasgow, UK

4 Associate Director for Education Quality Standards, NIHR-CRN, University of Leeds, Leeds, UK

For all author emails, please log on.

Trials 2013, 14:171  doi:10.1186/1745-6215-14-171

Published: 12 June 2013


The implementation of a pharmacovigilance service compliant with the legal and regulatory responsibilities of clinical trial sponsors presents particular challenges for sponsors in a non-commercial setting.

In this paper we examine these challenges in detail. We identify and discuss the key steps in the development of a pharmacovigilance service within a public health service and university setting in the United Kingdom. We describe how we have established a central Pharmacovigilance Office with dedicated staff and resources within our organisation. This office is supported by an electronic pharmacovigilance reporting infrastructure developed to facilitate the receipt and processing of safety information, the onward reporting in compliance with legislation and the provision of sponsor institution oversight of clinical trial participant safety. An education and training programme has also been set up to ensure that all relevant staff in the organisation are fully aware of the pharmacovigilance service and are appropriately trained in its use.

We discuss possible alternatives to this approach and why we consider our solution to be the most appropriate to ensure that a non-commercial sponsor organisation and investigators are operating in a fully compliant way.

Pharmacovigilance; Safety reporting; Public sector; Non-commercial; Service set-up